OAG files suit to hold GTA accountable for deceiving customers

February 26, 2020- Tamuning, Guam- The Office of the Attorney General (OAG) has filed suit against Teleguam Holdings, commonly known as GTA, for illegally passing the Business Privilege Tax (BPT) on to customers and creating the false impression that BPT is a mandatory surcharge the government imposes on customers.

“Businesses are required to pay BPT, not consumers,” said Assistant Attorney General Ben Paholke. “Customers should not have to hire an attorney to comb through the fine print of several agreements to understand why a company has advertised one price, then charged them another.”

This filing falls on the eve of National Consumer Protection Week and the Guam and Saipan ‘One Marianas’ Campaign, a time when observing the rights of consumers and helping them understand their rights are brought to the forefront.

The Consumer Protection Division of the OAG is charged with investigating, enforcing, filing lawsuits and recovering funds on behalf of Guam’s consumers when companies or businesses engage in false, misleading, or deceptive business practices.

Residents who wish to report claims of false, misleading, or deceptive trade practices can email consumerprotection@oagguam.org or call (671) 475-2720.